Frequently Asked Questions
Q: If I keep my recyclables in my waste, does SSWI separate and recycle my plastic bottles?
A: Unfortunately, SSWI does not separate recyclables from the waste stream. If you want to recycle your plastics and aluminum, please take them to one of the drop off centers. If they remain in your waste, it delays our process of composting and creates issues for our machinery.
Q: Where are the drop off locations?
A: We are not responsible for the convenience centers. However, in Sevierville, you may take your recyclables to the Public Works Department at 301 Henderson Road. Here, they accept: plastics 1-7, aluminum, tin, mixed paper and cardboard. In Gatlinburg, the drop off center is on Hwy 321 just beyond Rocky Top Sports World. Here they accept: plastics 1-7, aluminum, tin, mixed paper, cardboard, and used oil. In Pigeon Forge, the recycling drop off center is at 447 Tiger Drive. This center accepts: plastics 1-7, aluminum, tin, mixed paper and cardboard. ***Note: please do not include leave recyclables in plastic bags when recycling, and leaving furniture, clothing, etc. is illegal dumping.
Q: May I throw away wires, Christmas lights, hoses, etc. into my normal garbage?
A: No, because all the household garbage goes through large digesters as a part of the composting process. These “tanglers” wreak havoc on the multi-million dollar equipment. Please refer to our Waste Wizard tool on our app to learn where and how to recycle or dispose of these items.
Q: Is the compost safe to be used on gardens?
A: Yes, the compost produces from our facility is tested by an independent third party. Our compost is a grade-A compost and is above standards every time it is tested. It is encouraged to be used in gardens and work sites.
Q: May I tour the facility?
A: Absolutely! We love to show off our innovative ways of processing waste. To schedule a tour, please fill out the contact form.
Q: Where can I take my household hazardous waste (HHW)?
A: Sevier County, in conjunction with TDEC and Keep Sevier Beautiful, collects HHW once a year. The 2021 collection event is Saturday, April 17.
Q: It says the facility closes at 4:30 pm. Does that mean I can come by before then?
A: Our office is open until 4:30 pm, but our composting facility, landfill, and scalehouse closes promptly at 3:00 pm. Therefore, only the administrative office is open and waste is not accepted after 3 pm.
Q: How do I pick up compost?
A: In the past, we have delivered compost, but due to the influx of demands and lack of employees, we ask that community members call our office ahead of time and pick compost up in buckets or large containers. SSWI Employees can help direct you and load up your containers. However, if you want a semi-truck load full of our compost, we can deliver up to 50 miles away for free.